Phenix Mutual Partners with CyberScout (CyberScout) to Offer Complimentary Commercial Breach Services for Business Policyholders

Tuesday, April 29, 2014

CyberScout (CyberScout), the nation’s premier consultative provider of identity and data risk management, resolution and education services, today announced that Phenix Mutual Fire Insurance Co., an affiliate of The Motorists Insurance Group, has partnered with the company to offer CyberScout DataRiskStages™ services to commercial policyholders at no charge.

Imagine a company laptop is stolen, a backup drive is missing, paper files are lost, and online systems are hacked. Data breaches and identity theft severely impact businesses and consumers every day. That’s why it’s more important than ever for companies to take proactive steps to protect themselves and their customers.

With DataRiskStages, commercial policyholders have assistance to prepare for and defend themselves against a breach.  If a breach occurs, CyberScout experts will help commercial policyholders swiftly and effectively respond. The company will assess breach severity, provide advice on notification and regulatory requirements, and assist with media relations and necessary steps to safeguard sensitive information. Every step of the way, commercial policyholders have a partner to help prevent regulatory sanctions or fines, avoid civil litigation and preserve policyholders’ reputations.

Additionally, fraud specialist assistance is available to breach-notification recipients. A simple toll-free call to CyberScout’s experienced fraud team helps affected people with answers and resolution services. Personal services include a dedicated fraud specialist to review credit files, place fraud alerts, help reading and interpreting credit reports, notify relevant creditors and government agencies and conduct ongoing follow-up.

“Theft of nonpublic information can result in a lot of stress and confusion for businesses and their customers,” said Todd Lawrence, senior vice president of underwriting and marketing for Phenix Mutual. “Offering security breach expense coverage and response service gives agents and policyholders assurance that they have experts available to offer guidance and help them recover if a breach occurs.”

About CyberScout (CyberScout)
Founded in 2003, CyberScout (CyberScout) is the nation’s premier consultative provider of identity and data risk management, resolution and education services. The company serves 17.5 million households across the country and provides fraud solutions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, corporate benefit providers, banks and credit unions and membership organizations. A subsidiary of CyberScout, CyberScout Consulting provides information security and data privacy services to help businesses avert or respond to a data loss incident. Together, the companies provide preventative and breach response services to more than 600,000 businesses in the United States, Canada and the United Kingdom.  CyberScoutis the proud recipient of several awards, including the Stevie Award for Sales and Customer Service and the Parent Tested, Parent Approved award for social networking monitoring tool, SocialScout. For more information, please visit,, and

About Phenix Mutual Fire Insurance Company

Phenix Mutual Fire Insurance Co. was founded in 1886, and is based in Concord, N.H. Phenix Mutual provides property and casualty coverage through independent agents in Maine, Massachusetts, New Hampshire, Rhode Island, South Carolina and Vermont. For more information, visit Phenix Mutual is part of The Motorists Insurance Group based in Columbus, Ohio. The group is composed of 10 property and casualty, life and brokerage companies, and is rated A (Excellent) by A.M. Best. For more information, visit

For more information, please contact CyberScout PR Manager Kelly Santos at

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If you need identity theft assistance, call your provider organization to be put in touch with the CyberScout Resolution Center. More information for individual consumers.